SmartCart help centre

Shop smarter,
step by step.

The complete guide to searching the catalogue, building a shopping list, comparing supermarket prices and managing your SmartCart account on web, Android and iPhone.

WebAndroidiPhone

Start here

Your first shop in five minutes

SmartCart works best when you use the same account everywhere. Your lists, catalogue activity, preferences and active plan are held against that account.

  1. 1

    Open SmartCart

    Use the browser app, or open SmartCart on your Android phone or iPhone.

  2. 2

    Create or access your account

    Sign in with email and password, Google, or Apple where offered. Use the same method on your other devices.

  3. 3

    Find a product

    Open Search, type a familiar grocery name such as milk, bread or bananas, then choose a catalogue result.

  4. 4

    Add it to your list

    Choose the quantity and select Add or Add & Compare Prices. Repeat for the rest of your shop.

  5. 5

    Compare before you go

    Open Shopping List to review a supermarket total, or tap Compare on an item to see its available store prices.

Account & sign in

One account across web and mobile

Create an account

  1. Open SmartCart and choose Create account.
  2. Enter your full name, email and password, or choose an available Google or Apple button.
  3. Complete any verification or provider screen.
  4. Return to SmartCart. Your default shopping list is created for your account.

Sign in on another device

  1. Open SmartCart on the second device.
  2. Choose the same sign-in method and account.
  3. Allow a moment for your list and plan to load.

Shopping lists

Plan and manage your shop

SmartCart shopping list screen
Your selected store, quantities and basket total

Add an item

  1. Open Shopping List and tap the add button.
  2. Search for a known catalogue item. You can also enter a valid custom grocery item.
  3. Check the category and set the quantity.
  4. Select Add & Compare Prices.

Work with an item

  • Use + and - to change quantity.
  • Mark an item picked to move it out of the active basket.
  • Use Compare to open its detailed supermarket prices.
  • Remove an item when you no longer need it.

Choose a supermarket and understand the total

The supermarket selector controls the price shown for every active item. Current Total is calculated from prices available for that selected supermarket and the quantities in your list. If SmartCart has no matching current price for an item, it shows Not available at [supermarket] instead of substituting a price from another store.

Filter & sort

Filter picked status, price availability or category. Sort by added order and other choices shown in the filter sheet.

Share

Use the share control to send a text version of the list, including quantities, picked status and known prices.

Plan limits

The usage indicator shows how many items your current plan allows in each list.

Shopping-list limits by plan
PlanMaximum listsItems per list
Free15
Standard230
PremiumUnlimitedUnlimited

Compare prices

See the price picture clearly

  1. Open Compare, or tap Compare beside an item in your list.
  2. Choose an item from Latest compares when more than one is available.
  3. Use the supermarket chips to focus on a store.
  4. Review the price-per-supermarket chart and price detail.
  5. Use the trend section to put the current price in context.

Why a store may be missing

A store appears only when SmartCart has a suitable current database match. Missing or unavailable does not mean the store never sells the item; it means SmartCart cannot present a reliable current match at that moment.

SmartCart supermarket price comparison screen
Compare the available store prices for one item

Price history

Put today's price in context

SmartCart price history screen
Historical prices and store changes

SmartCart combines available current prices with historical records held in its database. Depending on the item and plan, you may see:

  • weekly price points;
  • whether the observed price moved up or down;
  • the best current price;
  • a breakdown of current store prices;
  • price-drop information when enough history exists.

If the history area is empty, add a catalogue-linked item to your list and check again after SmartCart has matching price observations.

Plans & subscriptions

Choose the space and insight you need

Free£0

1 list, 5 items per list and basic comparison/history.

Premium£5.99/month

Unlimited lists and items, with advanced price tracking and trends.

Buy or restore a plan

  1. Open SmartCart on your mobile device and go to AccountPlan & subscription.
  2. Select the plan and complete the Google Play or Apple purchase flow.
  3. If you already purchased, use Restore purchases in the mobile plan screen.
  4. Sign in on the web with the same SmartCart account. Your verified active plan should follow the account.

Settings & your data

Make SmartCart work your way

Price display

Choose the cheapest, average or most expensive matching price for each supermarket. This affects which matching price SmartCart displays, not the underlying records.

Profile & password

Edit your display name, change your password where supported, review your email and sign out.

Notifications

Manage the available price-drop, weekly summary, deal and shopping-reminder preferences. Delivery depends on device permissions and feature availability.

Export

Use Data & Export to export available price or shopping-list history as a CSV file. File handling varies by platform.

Feedback & support

Send feedback or create a support ticket from Account Settings, or use the website support page.

Delete your account

Use the deletion request in Account Settings or follow the steps on Delete my data. Deletion is permanent after verification and processing.

Web vs mobile

Use SmartCart where it suits you

Feature availability
FeatureBrowserAndroid / iPhone
Sign in and account syncYesYes
Search and catalogue browsingYesYes
Shopping lists and price comparisonYesYes
Price historyYes, subject to plan/dataYes, subject to plan/data
Buy a paid subscriptionNoThrough the relevant app store
Voice search, sharing and downloadsDepends on browser permissionsUses device capabilities

Troubleshooting

Quick fixes for common problems

Google or Apple sign-in does not return to SmartCart
  1. Finish the provider screen in the same browser window.
  2. Allow cookies and redirects for SmartCart and the sign-in provider.
  3. Return to getsmartcart.co.uk/app/ and try once more.
  4. If it persists, try a private window or clear SmartCart site data, then contact support with the browser and device name.
My list is empty on another device

Confirm you are signed into the same SmartCart account and used the same login method. Refresh the screen while connected to the internet. If you have two accounts, contact support before adding duplicate data.

A product has no price at my chosen supermarket

SmartCart shows unavailable when it has no reliable current matching row for that item and store. Try opening Compare to review other stores, check again later, or choose a more specific catalogue item.

My paid plan is not showing on the web

Sign into the same account used for the mobile purchase. In the mobile app open the plan screen and choose Restore purchases, then reload the browser app. Store verification can take a short time.

The browser app looks out of date

Close other SmartCart tabs, then perform a hard refresh with Ctrl+F5 on Windows or Cmd+Shift+R on Mac. Reopen the browser app.

Voice search, sharing or export does not work

Check browser or device permissions. Some browsers cannot provide every mobile capability. You can always type a search, copy list information manually, or use the mobile app for device-native sharing.

Frequently asked questions

Useful answers

Where do SmartCart prices come from?

SmartCart reads current and historical price records held in its Supabase database. The browser and mobile apps do not scrape supermarket websites.

Does SmartCart guarantee the checkout price?

No. Prices can change and matches can differ by product size, branch, delivery area or offer terms. Treat SmartCart as planning information and confirm before buying.

Can I use one account on several devices?

Yes. Sign in with the same SmartCart account. Your account-backed lists, preferences and verified subscription status can then sync.

Why do I see fewer stores for one product?

SmartCart only displays stores with a suitable available match for that item. Coverage can vary by product and by the freshness of database records.

Can I purchase Premium on the website?

Not currently. Purchase or restore through the mobile app, then sign into the browser app with the same account.

How do I get personal help?

Email smartcart@cetia-solutions.co.uk or visit SmartCart Support. Include your device, browser/app version, what you expected, what happened and a screenshot if useful. Never send your password.

Ready to shop?

Put the guide into practice.

Open SmartCart, add your first item and compare the prices available to you.

Open SmartCart